Digital Accessibility Services
Reduce risk, drive true inclusion, and strengthen your competitive edge with strategic accessibility services built to scale and sustain long-term impact for your organization. I partner with you to transform compliance into a strategic asset.
Comprehensive Accessibility Audits
Informed by standards, grounded in your product reality
My audits do more than just flag issues—they deliver clarity on business impact and user experience. I rigorously assess how accessibility gaps affect real users and organizational outcomes, providing prioritized, actionable insights that seamlessly align with your product goals and delivery timelines.
Audits include
- WCAG 2.1/2.2, Section 508, and EN 301 549 evaluations for comprehensive coverage.
- Thorough testing across web, mobile (iOS/Android), documents, and kiosks.
- Detailed user journey analysis and issue prioritization for focused remediation.
- Robust business case support for remediation efforts, aiding internal approvals.
- Practical recommendations for seamless developer workflow integration.
Audits outcome
A clear, cross-platform understanding of your accessibility gaps, paired with a strategic remediation plan that fits your existing roadmap, fostering calm momentum.
Strategic Accessibility Consulting
Accessibility as a product strategy, not a side project
With decades of experience in product management, I help teams embed accessibility into every stage of their digital lifecycle: across web, mobile, documents, and emerging platforms. This work extends far beyond basic compliance. It’s about building sustainable practices that improve usability, significantly reduce long-term risk, and deliver tangible public and business value.
Strategic consulting includes
- Comprehensive accessibility maturity assessments across your digital ecosystem.
- Seamless integration into your product roadmaps and planning cycles.
- Optimization for cross-functional team alignment and efficient workflows.
- Implementation of agile-compatible accessibility practices and ceremonies.
- Development of stakeholder engagement strategies and clear success metrics.
- Platform-specific guidance for web, iOS, Android, and document accessibility.
Strategic consulting outcome
Accessibility becomes a seamless, ongoing part of your digital product development process, transforming it from an afterthought into a core capability that drives public trust and efficiency.
Remediation Assistance
Practical support to close the gap between audit and action
I work directly with your development, design, and product teams to implement accessibility fixes efficiently, sustainably, and in precise alignment with your existing workflows. This ensures improvements are delivered effectively without disrupting your operational rhythm.
Remediation assistance includes
- Collaborative solution design sessions with your development teams.
- Direct support for sprint planning, backlog grooming, and story writing.
- Expert code review and implementation guidance.
- Streamlined document remediation workflows and templates.
- Integration strategies for your existing design systems.
- Clear QA/acceptance criteria for accessibility.
Remediation outcome
Accessibility improvements delivered with confidence and precision—integrated smoothly within your product team’s normal rhythm, saving time and resources.
Training & Practice Building
Empowering teams with lasting knowledge and sustainable systems
I help organizations move beyond mere awareness by pairing targeted accessibility training with robust practice-building strategies that integrate directly into your team’s real workflows. From agile development to design systems and documentation, my focus is on cultivating sustainable habits and repeatable success that last.
Training & practice building inclides
- Role-specific accessibility training for PMs, developers, designers, QA, and content authors.
- Live and asynchronous workshop options tailored specifically to your products and platforms.
- Guidance on integrating accessibility into your agile ceremonies and team rituals.
- Strategies for scaling accessible practices through design systems and documentation.
- Personalized coaching and support for internal champions and accessibility leads.
- Recommendations for tooling, governance, and sustained learning.
Training & practice building outcome
Your team gains lasting confidence in building accessible products supported by processes, systems, and a culture that makes accessibility an inherent part of how work gets done.
Usability Testing with People with Disabilities
Because compliance doesn’t always equal an exceptional user experience
Inclusive research is the heart of truly good product development. I conduct structured usability testing with people with disabilities to ensure your digital experiences actually work as intended—across platforms and assistive technologies—revealing critical real-world experience gaps that automated tools miss.
Usability testing includes
- Expert testing strategy and comprehensive planning.
- Ethical participant recruiting and thorough screening, including fair and equitable compensation for participants’ time and lived experiences.
- Scenario-based testing across web, mobile, and documents.
- Rigorous assistive technology compatibility validation.
- Actionable insight synthesis with clear product implications.
- Prioritized, data-driven recommendations aligned directly to your roadmap.
Usability testing outcome
Validated improvements and crucial user insights that ensure your accessibility work delivers genuine impact and enhances public experience.
ACR/VPAT Creation & Compliance Documentation
Procurement-ready documentation that builds trust and drives successful sales
With deep experience in accessibility, digital product delivery, and public sector contracting, I create procurement-grade accessibility documentation that rigorously supports your sales process while accurately representing your product’s conformance for discerning government and enterprise buyers.
ACR/VPAT services include
- Thorough review of existing audits and evaluations across web, mobile, and document platforms.
- Precision ACR/VPAT documentation using the most appropriate, up-to-date formats and standards (e.g., WCAG, Section 508, EN 301 549).
- Development of supporting rationale and evidence-based conformance levels.
- Creation of sales enablement materials and talking points for your teams.
- Maintenance recommendations for evolving products, ensuring long-term accuracy.
ACR/VPAT services outcome
Professional, standards-based documentation that instills buyer confidence, simplifies the procurement process, and strategically sets your product apart in a competitive landscape.
Ready to build truly accessible digital products?
Let’s discuss how a strategic approach to accessibility can enhance your product strategy and create better, more inclusive experiences for all your users—across web, mobile, and beyond.
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